Ethics of Automotive Repair in Wilmington

We’re going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Wilmington automotive service and repair industry hasn’t been given a pass either.

Unfortunately, every profession in Wilmington has some bad actors that hurt the reputation of everyone else. On the automotive side, industry associations and professional licensing organizations are very committed to high ethical standards.

Yet some people remain uncomfortable with Wilmington automotive service and repair. It may start with the fact that our vehicles are a big investment and we rely on them for so much in our lives. That alone guarantees our attention. And how well we understand the recommendations really impacts our comfort level.

If we understand what’s recommended and the benefits of taking care of the work – and the pitfalls of putting it off – we’ll have more trust in the recommendation. So communication is key. It’s like going to the doctor; If she’s using medical jargon and takes a lot of basic medical knowledge for granted, we have a hard time following her train of thought. It can be like that with your Wilmington service advisor too. He’s so familiar with all things automotive, he may forget you don’t know a PCV from an EGT.

If you don’t understand what your doctor’s talking about: ask some questions. If you don’t understand what your Wilmington automotive advisor’s talking about: ask some questions.

Let’s go back to those ethical standards; when we hear a repair recommendation, we always ask ourselves, “Is this really necessary?” Well, here’s the industry standard:

If a technician tells you that a repair or replacement is required it must meet the following criteria:

  1. The part no longer performs its intended purpose
  2. The part does not meet a design specification
  3. The part is missing

For example, it you take your car in for a grinding noise when you step on the brakes, you may just think you need new brake pads. After the inspection, the technician at Atlantic Car Care says that you have a cracked rotor and need to replace it.

If you tried to get him to simply put new pads on, he would say that if you didn’t want to replace the rotor; Atlantic Car Care would ethically have to refuse the repair.

To just put pads on a cracked rotor would have been very wrong. The brakes could’ve failed at anytime and needed to be repaired – not just have a band-aid slapped on them.

Now, looking at something not so serious, the technician may suggest repair or replacement if:

  1. The part is close to the end of its useful life – just above discard specifications or likely to fail soon
  2. To address a customer need or request – like for better ride or increased performance
  3. To comply with maintenance recommended by the vehicle’s manufacturer
  4. Based on the technician’s informed experience

Of course, the technician has the burden of making ethical recommendations and properly educating their customers. For the customer, if you are uncomfortable with a recommendation, ask some questions. More information is always a good thing.


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Novel chewing gum formulation helps prevent motion sickness

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Gum disease found to worsen infection in animal model of AIDS

Scientists have found that moderate gum disease in an animal model exposed to an AIDS- like virus had more viral variants causing infection and greater inflammation. Both of these features have potential negative implications in long term disease progression, including other kinds of infections, the researchers say in a new report.


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Turkey Day Tips For Keeping Your Smile Healthy And Happy

Gentle Dental Turkey Tips


Thanksgiving is here and it’s time for family and, of course, food. Most of the food that is served at Thanksgiving is loaded with sugars and carbohydrates. This can give your healthy smile some grief, but there are some adjustments you can make that will help keep your teeth healthy.


The carbohydrates in stuffing, dinner rolls and the desserts induce acid production in your mouth. Acid from this bacteria is responsible for tooth decay. You can protect yourself from these acids by following these simple tips:

  • Limit the eating to meal times. Instead of tasting a little bit of everything throughout the day, wait until the meal is actually served. Every time you eat a sugary or carbohydrate-loaded snack, more acid is produced. Waiting for the meal also has the added benefit of keeping some extra weight off.
  • Try to stay away from the sticky foods. Sticky foods take longer to chew and stay in the mouth longer. This increases cavity risk.
  • Even drinks have acids that damage teeth. This includes alcohol, fruit juices and sodas. Rinse with water after drinking these.
  • Here’s something you won’t hear often: Eat more turkey! Eating protein helps counteract some of the acids that are produced by the oral bacteria.
  • Don’t forget to bring your toothbrush to the festivities! After eating, brush and floss. If you forget your toothbrush, rinse your mouth with water or chew sugarless gum. The gum will increase the saliva production and help rinse away food particles.

The post Turkey Day Tips For Keeping Your Smile Healthy And Happy appeared first on Gentle Dental.


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Dr. Sam Sajoo, Fort Lauderdale dentist, appreciates feedback from his patients and encourages online reviews.


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Radiator Service: Keep your Cool with these 4 Tips!

As the hot summer months are here, you will want to give special attention to your vehicle’s cooling system. Regular radiator service is vital in avoiding overheating and protecting the engine from high temperatures. Follow these maintenance tips to keep your vehicle’s cooling system operating at peak efficiency and prevent a costly radiator repair:


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Biochemists solve a birth-defect mystery

The cellular cause of birth defects like cleft palates, missing teeth and problems with fingers and toes has been a tricky puzzle for scientists. Now biochemists studied an ion channel that regulates the electrical charge of a cell and found that blocking this channel disrupts the work of a protein that is supposed to carry marching orders to the nucleus. This newly discovered mechanism may be what some birth defect disorders have in common, opening the door for the pursuit of a preventative treatment.


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Oil Change Facts: Saving the Environment!

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Do you stick to the 3,000 mile rule when it comes to your vehicle’s oil changes?


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Dr. Ray Becker, Ellicott City dentist, invites patients to utilize the andquot;Contact Usandquot; page for easy interaction with staff.


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Curious About Digital Caries Detection? Take a Look at What Dr. Lou Graham & I have to Say About It


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